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How the Library Support system works
The
library support system
is for college members
who
- have library-related problems
- want to donate books
- wish to make requests.
The aim of the support system is for these enquiries to be
dealt with efficiently.
One method of handling support requests would be through an email
address that is shared by the student librarians. This would
have the advantage that once a request has been dealt with by
on librarian, the request could be deleted, and the other librarian(s)
would not be troubled by it.
However, the librarians would have to remember to log in to check
for email, and this could become a hassle for them, especially in
periods when no requests are coming through.
We have therefore set up an alternative system using metaFAQ,
integrated into the computer support system.
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Site last modified Tue Jul 25 13:20:05 BST 2006
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